At OPTI-FLEX Consulting Inc., we take the protection of your personal information seriously. This section explains how we collect, use, retain, disclose, and safeguard personal information in the course of our professional activities.
What we mean by personal Information
Personal information is any information about an individual that allows them to be identified, either directly or indirectly. Depending on the nature of our engagements, this may include identification information, contact details, professional information, financial information, contractual information, insurance information, retirement-related information, health or disability information, as well as information relating to dependents or beneficiaries.
Processing of personal information
The personal information we process is provided primarily by you in connection with the mandates entrusted to OPTI-FLEX Consulting Inc., and you remain responsible for obtaining any required consents prior to providing it to us.
We may also collect certain information directly from you, for example when you communicate with us, use our website, complete a form, participate in a meeting, or submit an information request. We limit our collection of personal information to what is strictly necessary for the identified purposes.
We use personal information only for purposes necessary to carry out our mandates, manage our relationship with you, ensure the security of our systems, and comply with our legal, regulatory, contractual, and professional obligations.
Use and disclosure
When necessary, personal information may be disclosed to insurers, plan administrators, technology providers, specialized consultants, professional advisors, regulatory authorities, public bodies, or other authorized parties. Such disclosures are limited to what is necessary and are carried out in accordance with applicable requirements.
Retention and security
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal, regulatory, contractual, and professional obligations. When personal information is no longer required, it is securely destroyed.
We implement reasonable safeguards to protect personal information against loss, theft, unauthorized access, unauthorized use, unauthorized disclosure, or any other breach of confidentiality. These measures may include access restrictions, the use of secure platforms, passwords, backups, employee awareness initiatives, and contractual requirements imposed on certain service providers.
Cookies and technical data
Notre site Web peut utiliser des témoins de connexion nécessaires à son fonctionnement et, le cas échéant, des outils de mesure d’audience. Ces outils peuvent recueillir certaines données techniques, comme l’adresse IP, le type de navigateur, l’appareil utilisé ou les pages consultées. Vous pouvez configurer votre navigateur pour limiter certains témoins. Voici la liste des témoins utilisés:
Essentiels
WPConsent
This cookie is used to store the user's cookie consent preferences.
Durée: 30 jours
Cloufare (_cf_bm)
This cookie is used to distinguish human visitors from bots to prevent abusive form submissions.
Duration: 1 hour
Performance
Google Analytics 4 (_ga)
This cookie is used to measure the number of visits and generate anonymized statistics on website usage.
Duration: Up to 2 years
Your rights
Subject to the limits provided by law, you may request access to the personal information we hold about you, request corrections to such information, withdraw your consent to certain uses or disclosures, or obtain additional information regarding the processing of your personal information.
Privacy Officer
For any questions, requests for access or correction, withdrawal of consent, concerns, or complaints regarding the protection of personal information, you may contact our Privacy Officer:
Privacy Officer
OPTI-FLEX Consulting Inc.
Email: info@OPTIFLEX.ca